Last Updated: 27 October 2026
Welcome to THE BEAUTI STORE. These Terms & Conditions govern your access to and use of our website, products, and B2B salon products ordering services.
By accessing our website, registering an account, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.
1. About THE BEAUTI STORE
THE BEAUTI STORE provides professional salon products and beauty supplies to salon owners, beauty professionals, and eligible business customers.
Our website allows visitors to browse products, while registered and approved B2B customers may access applicable pricing and ordering functionality.
By using our website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
2. Account Registration & Approval
Customers may be required to create an account to access product prices and place orders.
When registering, you agree to:
- Provide accurate and complete personal and business information.
- Maintain up-to-date contact and business details.
- Provide additional information required for account verification, where applicable.
- Keep your login credentials secure.
- Notify us of any unauthorized access to your account.
THE BEAUTI STORE reserves the right to review registration applications and approve, reject, suspend, or restrict accounts for legitimate business, security, or legal reasons.
Registration does not automatically guarantee access to B2B pricing or ordering facilities.
3. B2B Pricing & Product Availability
Applicable B2B prices may be visible only to registered and approved customers after login.
Product prices, availability, discounts, and applicable charges may change from time to time.
We make reasonable efforts to maintain accurate product information and pricing. However, errors or omissions may occasionally occur.
If a significant pricing or product-information error affects an order, we may contact the customer to clarify the issue and determine an appropriate resolution before proceeding, subject to applicable law.
Displaying a product on our website does not guarantee its availability at all times.
4. Product Information & Images
We make reasonable efforts to ensure that product descriptions, specifications, images, and other information are accurate.
However, minor differences may occur between website images and actual products due to:
- Screen settings and display differences.
- Packaging updates by manufacturers.
- Changes in product presentation.
- Manufacturer updates to product specifications.
Customers should review the available product information carefully before placing an order.
If you receive a defective product or a product that differs from the item ordered, please refer to our Return & Refund Policy.
5. Orders & Order Confirmation
Customers may browse products, select quantities, add products to their cart, and proceed to checkout.
Before confirming an order, customers should carefully review:
- Product names and variants.
- Quantities ordered.
- Applicable prices and charges.
- Billing information.
- Delivery address and selected branch.
Orders may be subject to product availability, payment confirmation, and any applicable approval requirements.
An order requiring payment will generally be treated as confirmed once the required payment has been successfully processed, subject to the applicable ordering workflow.
THE BEAUTI STORE may contact customers if clarification is required regarding an order.
6. Salon Branches & Branch Managers
Approved salon owners may be able to manage multiple salon branches through their accounts.
Depending on the available website functionality, salon owners may create or manage branch-manager accounts and assign access to individual branches.
Salon owners are responsible for:
- Providing accurate branch information.
- Managing authorized branch users.
- Keeping branch details updated.
- Ensuring that branch managers use their assigned accounts appropriately.
- Reviewing orders submitted by their branches where approval is required.
Branch managers must use their accounts only for authorized business purposes.
7. Order Approval Process
Certain branches may require salon-owner approval before an order can proceed.
Where approval is required, the process may involve:
- The branch manager selects products and quantities.
- The branch manager submits the order for approval.
- The salon owner reviews the order.
- The salon owner approves, modifies, or rejects the request.
- Where approved, the required payment is completed before the order is finalized.
An order submitted for approval is not necessarily a confirmed order.
The applicable order status and payment requirements will depend on the ordering process configured for the relevant branch.
8. Payment Terms
Payments for eligible orders may be processed through the payment methods made available on our website.
Depending on the available functionality, payments may be handled through third-party payment gateways such as Razorpay, PhonePe, or other supported providers.
Customers must ensure that payment information provided during checkout is accurate.
Orders requiring payment may remain pending until successful payment confirmation is received.
THE BEAUTI STORE is not responsible for delays caused by a customer’s bank, payment provider, or other external payment-processing service, although we will make reasonable efforts to assist with payment-related enquiries.
Any applicable taxes, delivery charges, and other fees will be communicated during the ordering process where applicable.
9. Returns, Refunds & Replacements
Products purchased from THE BEAUTI STORE are generally non-returnable and non-refundable, except in cases where a customer receives a defective product or a product that does not match the product ordered.
We do not ordinarily accept returns or provide refunds for:
- Change of mind after placing an order.
- Incorrect product selection by the customer.
- Ordering the wrong size, variant, or quantity.
- Products no longer required by the customer.
Eligible Issues
A return, replacement, or refund request may be considered if:
- The customer receives a defective product.
- The customer receives a product different from the one ordered.
Customers should contact us promptly and provide the order number, details of the issue, and supporting photographs or videos where requested.
Our team will review the request and communicate the appropriate resolution.
Depending on the circumstances, the resolution may include a replacement, refund, or another appropriate remedy.
All requests will be handled in accordance with our Return & Refund Policy and applicable law.
Please read our Return & Refund Policy for complete details about eligible returns, verification, replacements, and refunds.
Nothing in these Terms & Conditions excludes any consumer rights or remedies that cannot lawfully be excluded.
10. Order Cancellation
Customers may request cancellation of an order before it enters processing or dispatch, subject to the order status and applicable terms.
Once an order has been processed or dispatched, cancellation may not be possible.
If you wish to cancel an order, please contact us as soon as possible.
Any refund associated with an approved cancellation will be handled in accordance with our applicable policies and legal obligations.
For more information, please refer to our Cancellation Policy.
11. Shipping & Delivery
Orders will be delivered to the address selected or provided during checkout.
Customers are responsible for providing accurate delivery information, including the correct branch address where applicable.
Delivery timelines may vary depending on:
- Product availability.
- Delivery location.
- Order size.
- Logistics provider.
- Operational circumstances.
We will make reasonable efforts to facilitate delivery within the communicated timeframe. However, delays may occur due to circumstances beyond our control.
For more information, please refer to our Shipping & Delivery Policy.
12. Customer Responsibilities
When using our website, you agree not to:
- Provide false or misleading registration information.
- Use another customer’s account without authorization.
- Attempt unauthorized access to restricted website areas.
- Interfere with the website’s operation or security.
- Use our website for unlawful activities.
- Misuse ordering, payment, or account-management functionality.
We reserve the right to investigate suspected misuse and take appropriate action where necessary.
13. Intellectual Property
All website content, including our branding, logo, text, graphics, website design, and original materials, belongs to THE BEAUTI STORE or its respective rights holders unless otherwise stated.
You may not reproduce, distribute, modify, or commercially use protected website content without the appropriate authorization.
Product names, trademarks, and logos belonging to third-party manufacturers remain the property of their respective owners.
14. Third-Party Services & Links
Our website may use third-party services for payments, communications, delivery, analytics, or other operational purposes.
The availability and functionality of these services may depend on the relevant third-party providers.
Third-party websites and services may have their own terms and privacy policies. Customers should review those policies where applicable.
THE BEAUTI STORE does not control all aspects of third-party services and cannot guarantee their uninterrupted availability.
15. Limitation of Liability
THE BEAUTI STORE will make reasonable efforts to maintain accurate product information, secure account access, and reliable website functionality.
To the extent permitted by applicable law, we are not responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, delivery delays, or temporary website unavailability.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
16. Privacy & Data Protection
We collect and use personal and business information to manage customer accounts, verify registrations, process orders, facilitate delivery, communicate with customers, and provide our services.
Information may be shared with relevant service providers when necessary to operate the website or fulfil orders, subject to applicable privacy requirements.
For further details about how we handle personal information, please read our Privacy Policy.
17. Changes to These Terms
THE BEAUTI STORE may update these Terms & Conditions when necessary to reflect changes in our services, business practices, or legal requirements.
Updated terms will be published on this page with a revised “Last Updated” date.
Customers are encouraged to review this page periodically.
18. Governing Law
These Terms & Conditions are subject to the applicable laws of India.
Any disputes will be handled by the competent courts or authorities having jurisdiction under applicable law.
Nothing in this section affects any mandatory legal rights available to customers.
19. Contact Us
If you have questions about these Terms & Conditions, your account, or an order, please contact us.
THE BEAUTI STORE
Address:
129/2, Amman Koil St, Kondithope, George Town, Chennai, Tamil Nadu 600001
Phone: +91 7448818599
Email: thebeautistore1@gmail.com
Business Hours: Monday – Sunday, 11:00 AM – 9:00 PM